Reports & Data FAQ

Q: Where is the exported data saved?

A: Exported data is saved to the export folder that is located in the C:Drive>SmartCycler® >Export (creating a shortcut to this folder is recommended).

Q: How do I see errors that have occurred?

A: Notification of an error is displayed in the Check Status screen and the Results Table. To view errors that have occurred since software application was last opened go to the messages field in the Maintenance screen.

To view errors that occurred before software was last opened go to the Errors folder that is located in the C: drive>SmartCycler®>Errors folder. It is necessary to open notepad to view error messages. These will also be posted on the last page of the report.

Q: How do I export? What can I do with the exported data?

A: Select the Export button at the bottom of the View Results screen. Select the type of data to export. Enter a file name and click Save.